How to Fix “Preview Tab Not Working” and “The Media Is Write Protected” Error in SOLIDWORKS PDM?

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Resolving Preview Tab not working & The Media is Write Protected Error in SOLIDWORKS PDM

You may has recently come across the error “The Media Is Write Protected” in SOLIDWORKS PDM while trying to preview or open a PDF file that is available in Local Vault.


SOLIDWORKS PDM


Also, you can notice that the “Preview tab” in the Vault view will be “Black or Shows some error message”. In some cases, it is reported that this causes SOLIDWORKS PDM to Crash. This behavior is reported mostly by those who are using SOLIDWORKS PDM in Windows 10 and Windows 11.


SOLIDWORKS PDM in Windows 10 and Windows 11

Reason:

The problem is due to the recent Windows Security Update. This update is reported to break the Integration of “Adobe Reader ActiveX” with SOLIDWORKS PDM.

Solution / Workaround:

In SOLIDWORKSPDM Professional Client, it is possible to temporarily switch PDF viewer to default Windows Viewer.

Note: Please involve your IT Professional to make the below changes for you.


Step 1:

Open “Registry Editor” with Run as administrator. Browse to below location:

“Computer\HKEY_LOCAL_MACHINE\SOFTWARE\SolidWorks\Applications\PDMWorks Enterprise\FileFormats\.pdf”


Preview Tab Not Working in solidworks

 Step 2:

Perform a backup of this “.pdf" folder for future use in-case anything goes wrong



Preview Tab Not Working in solidworks


Step 3:

Modify the value of Key “4” and delete all other entries only leaving “InsoPlugin.dll”.


SOLIDWORKS PDM

Step 4:

Close all opened applications and Restart the Client Computer.

Step 5:

After Restarting the Client Computer, you can now able the preview the PDF file within SOLIDWORKS PDM Vault View. Also, PDF file can now be opened with any error.


SOLIDWORKS PDM

Note: This workaround doesn’t applicable for SOLIDWORKS PDM Standard Users.   


Thanks for reading!!

Stay tuned for another tips and tricks or tutorial updates!!



Contact Us: Have questions or need assistance? Feel free to reach out!

Phone: +91 94454 24704
Email: mktg@egs.co.in



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